In this era of cloud, organizations are reforming the way they do business and are gradually waking up to the challenges of managing their cloud. Businesses these days need a cloud management platform that can allow vendors to seamlessly interact with various applications and provide a single pane of glass for customers to manage their IT and cloud infrastructure.
Botmetric has always been an API-centric cloud management platform with microservices architecture that allows its customers to build on top of the existing platform.
With the APIs being released for public consumption, enterprises and customers get the freedom to innovate and build custom dashboards and custom reports.
Similarly, MSP partners can now use these APIs to aggregate data across their various customers on Botmetric. The seamless integrations make it easier for MSP partners to interact and engage with their customers. In a world of digital engagement, scaling up with simplicity and an open platform to engage, interact, deliver value just in time is key to every business. API access is an innovative way forward to gain momentum in delivering best in class customer service.
So, how can customers access and setup APIs on Botmetric platform?
Customers will need an API key if they want to use Botmetric platform APIs to access their Botmetric account data. The API key needs to be passed in the header of the API request.
An admin user can generate and manage user-specific Botmetric platform API keys to programmatically access Botmetric APIs. This can be done from the User Management section of the customers’ Botmetric admin panel.
Points to Note:
- API keys will be user specific
- All the actions permissible to the user will be allowed via the API key generated for that user
- A maximum of only 2 API keys can exist for a given user, at any point of time
- API key cannot be generated for the root account (Botmetric account owner). It can only be generated after creating at least one user
The big idea behind allowing customers feasibility to access multiple interfaces via Botmetric APIs was to mainly fulfills their business needs and demands and allow them to customize the data feeds for their specific cloud management requirements.
Users can leverage Botmetric APIs to access, manipulate and customize the data feeds for their specific cloud management requirements. To keep it simple, users can now connect Botmetric to virtually any third-party business system or application.
To learn more about Botmetric API access click here or visit dev.botmetric.com for complete Botmetric API documentation.
